1. What are retail health clinics?

    Retail health clinics, or convenient care clinics, are walk-in health facilities that treat a variety of non-urgent health complications, including minor injuries, minor illnesses, and skin ailments. Some many also offer physicals, flu shots and other tests, vaccinations, immunizations, diabetes services and tobacco cessation programs.

    Retail clinics are located in pharmacies, pharmacies, and supermarkets across the country. The largest retail clinic operator is CVS/health, owner of MinuteClinic®.

  2. How are retail clinics different from urgent care centers?

    How do you know when to visit a retail clinic or urgent care center? These types of facilities are very similar. Both treat basic health complications, but urgent care centers typically employ medical doctors, have more diagnostic tools, and offer more services such as suturing and X-rays. Injuries such as broken bones or major lacerations would be treated at an urgent care center or an emergency room, not a retail clinic.

  3. What health services do retail clinics offer?

    Retail clinics treat a variety of minor, non-life threatening injuries, illnesses, and skin conditions. Some also offer diabetes services and tobacco cessation programs. Click here for a full list of retail clinic services.

  4. What are the benefits of retail clinics?

    Retail clinics offer a variety of benefits for you and your family. Some include convenience, as no appointments are necessary to be treated at a retail clinic, and cost transparency, as most retail clinics offer menu-style pricing so you can see how much a service would cost before you are treated. Click here to learn why to use a retail clinic.

  5. Do retail clinics treat children?

    Most retail clinics treat children ages 18-24 months and older, however each retail clinic operator is different. Also, there are some age restrictions for specific services, such as pregnancy tests, urinary tract infections, and certain vaccinations and immunizations. Your best bet is to check with the retail clinic you plan on visiting first.

  1. Should I make an appointment?

    Retail clinics are walk-in clinics, so you don’t need an appointment. Guests are seen on a first-come, first-served basis. Find a retail clinic near you.

  2. How much do retail clinics charge for their services?

    Average costs of services at retail clinics are between $55-$89. There may be additional charges for labs, testing, shots, and blood work. There are also various health screening packages that some retail clinic operators offer that could cost more.

    Retail clinics also offer “menu-style” pricing, so you know before your visit how much a certain treatment may cost.

  3. What payment methods are accepted at retail clinics? How does insurance work?

    If you have insurance, you may have a co-pay due prior to being treated at a retail clinic. If you don’t, full payment is due at the time of the visit.

    Retail clinics accept cash and credit/debit cards, and many also accept checks.

  4. What kind of healthcare professionals work at retail clinics?

    Retail clinics employ board certified nurse practitioners or physician assistants. These licensed and credentialed healthcare professionals can treat basic health care complications and when warranted, prescribe medications.

  5. Would a retail clinic replace my primary care doctor?

    No. We believe that everyone should have a primary care doctor who they know and trust, and who knows them and their health history.

Find a Retail Clinic

Note: If you are experiencing a true medical emergency – such as severe pain, severe bleeding, difficulty breathing, chest pain or other signs of a heart attack – you should immediately call 911 or go to a hospital emergency room.